Failed Authentications

This is the Failed Authentications page please see the help video to the right. We also have the text help below.

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Video

Failed Authentications

The failed authentications page shows you many many authentications to the IdP have failed over a specific date range. This is useful to see if users are struggling to login, or if there are an unusually high number of failed authentications.

In the top left hand corner you will see a “Download CSV” button which can be used at any point to download a CSV file of failed authentications which can be opened in Excel or any other spreadsheet software and allows you to generate you own reports for senior management.

The data is displayed in both graph format and tabular format. With all the graphs in the dashboard software it is possible to hover over a data point within the graph to display failed authentication data for that specific date on the graph.

In the top right is the date/time selector which you can click to open the date/time modal window to choose a specific date range, or chose one of our handy preset date ranges such as “This month” / “Last Year” etc. By default the report will display the last 7 days of data unless a date range is chosen from this selector.