24/7 Shibboleth 


Our 24/7 Support Packages are available for Shibboleth IdPs, Single Sign On and Multi Factor Authentication

Let us help you support your students, academic staff and IT support team with Overt’s 24/7 Shibboleth Support. All of our support contracts are maintained by a dedicated and expericenced team of technical engineers. 

Anthony Dickinson | Network Manager | Cardinal Newman College

We would recommend Overt Software to anybody!  They have a wealth of knowledge and expertise and deliver first class service on every project we have worked with them on.  You are in safe hands when you work with Overt and can relax knowing that any projects are delivered efficiently and with minimal disruption…they make it all seem so easy! 

Benefits of 24/7 Shibboleth Support

Support engineer providing 247 support internaionally all over the world worldwide. Man stood infront of planet earth with large 24 on it.
Worldwide Support                      

As an international company, our team of engineers have been providing honest and expert advice since 2010 all over the world.  

247 support engineer looking after software moodle and shibboleth updates surrounded by orange cogs
Schedule out of hours work                                                  

You can now proactively maintain your systems by exchanging some of your 24/7 calls for schedued out of hours updates with a technical engineer. 

247 support engineer saving client time with 247 support
We're an extention of you                                

We consider ourselves an extension of your team and work alongside your engineers to help save them time by sorting issues out together.

3 technical support engineers caring and looking after moodle and shibboleth software
Peace of mind                                            

While your IT technicians get some valuable R&R, our experienced team of engineers are working hard to maintain your authentication management system.

Geoff Kendall Smith  | Director Of Digital Innovation  | Royal Agricultural University 

Overt has a ‘get-it-done’ attitude so that, when we raise a ticket, it gets triaged then delivered – efficient and effective. All as part of the service. 

We have not had any unexpected costs so managing the contract within the budget has been very easy. 

Personalised Plans To Suit Your Institution

Our support has been designed with you in mind. We know that one solution does not suit everyone, which is why we have designed a selection of Shibboleth 247 support packages to fit your organisation's needs. 247 support includes additional features from our regular support contracts; you will recieve a guaranteed high priority response rate, specified number of out of hours calls and out of hours updates.  We maintain your Shibboleth IdP so you and your technical team can rest easy.

Shibboleth Basic

Out of Hours:                   12 calls per year                 12hr response time          

Price from

GBP £2,660

USD  $3,400

Shibboleth Standard

Out of Hours:                     32 calls per year          8hr response time

Price from

GBP £5,990

USD  $7,670

Shibboleth Premium

Out of Hours:                     48 calls per year                 4hr response time     

Price from

GBP £9,760

USD  $12,500

Shibboleth Enterprise

Out of Hours:                      64 calls per year          1hr response time

Price from

GBP £13,320

USD  $17,040

They Love Us, We Think You Will Too

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