24/7 Support Packages
Our 24/7 Support Packages are available for Virtual Learning Environments, Single Sign On and Multi Factor Authentication.
What Does 24/7 Support Mean To Us?
Let us help you support your students, academic staff and IT support team with Overt’s 24/7 Support. All of our support contracts are maintained by a dedicated and expericenced UK based team.
Peace of mind
While your IT technicians get some valuable R&R, we're working hard to maintain your virtual learning environment and resources as they sleep.
We're an extention of you
We consider ourselves and extention of your team, and work alongside them to ensure your VLE is secure and your resources protected.
Protect your resources
We make comprehensive backups of all your resources; removing the hassle and saving your technicians time for the things that really matter, such as educational resources.
Support your students and staff
During the transition period of moving from online to classroom learning, can you afford to let your VLE and resouces go down? Ensure students can access all your resources 24/7!
Personalised Plans To Suit Your Institution
VLE Basic
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 12 calls per year 12hr response time
Price
£4,270
VLE Standard
Business Hours: Unlimted CallsResponse times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 32 calls per year 8hr response time
Price
£7,270
VLE Premium
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 48 calls per year 4hr response time
Price
£10,670
VLE Enterprise
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 64 calls per year 1hr response time
Price
£13,870
Shibboleth Basic
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 12 calls per year 12hr response time
Price
£2,400
Shibboleth Standard
Business Hours: Unlimted CallsResponse times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 32 calls per year 8hr response time
Price
£5,400
Shibboleth Premium
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 48 calls per year 4hr response time
Price
£8,800
Shibboleth Enterprise
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 64 calls per year 1hr response time
Price
£12,000
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