24/7 Support Packages
Our 24/7 Support Packages are available for Virtual Learning Environments, Single Sign On and Multi Factor Authentication
What Does 24/7 Support Mean To Us?
Let us help you support your students, academic staff and IT support team with Overt’s 24/7 Support. All of our support contracts are maintained by a dedicated and expericenced team of technical engineers.
Peace of mind
While your IT technicians get some valuable R&R, our experienced team of engineers are working hard to maintain your virtual learning system and resources.
We're an extention of you
We consider ourselves an extension of your team and work alongside your engineers to help save them time by sorting issues out together.
Schedule out of hours work
You can now proactively maintain your systems by exchanging some of your 24/7 calls for schedued out of hours updates with a technical engineer.
Worldwide Support
As an international company, our team of engineers have been providing honest and expert advice since 2010 all over the world.
Personalised Plans To Suit Your Institution
VLE Basic
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 12 calls per year 12hr response time
Price
£4,270
VLE Standard
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 32 calls per year 8hr response time
Price
£7,270
VLE Premium
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 48 calls per year 4hr response time
Price
£10,670
VLE Enterprise
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 64 calls per year 1hr response time
Price
£13,870
Shibboleth Basic
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 12 calls per year 12hr response time
Price
£2,400
Shibboleth Standard
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 32 calls per year 8hr response time
Price
£5,400
Shibboleth Premium
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 48 calls per year 4hr response time
Price
£8,800
Shibboleth Enterprise
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 64 calls per year 1hr response time
Price
£12,000
They Love Us, We Think You Will Too
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