24/7 Support Packages
Our 24/7 Support Packages are available for Virtual Learning Environments, Single Sign On and Multi Factor Authentication
What Does 24/7 Support Mean To Us?
Let us help you support your students, academic staff and IT support team with Overt’s 24/7 Support. All of our support contracts are maintained by a dedicated and expericenced team of technical engineers.
Peace of mind
While your IT technicians get some valuable R&R, our experienced team of engineers are working hard to maintain your virtual learning system and resources.
We're an extention of you
We consider ourselves an extension of your team and work alongside your engineers to help save them time by sorting issues out together.
Schedule out of hours work
You can now proactively maintain your systems by exchanging some of your 24/7 calls for schedued out of hours updates with a technical engineer.
Worldwide Support
As an international company, our team of engineers have been providing honest and expert advice since 2010 all over the world.
Personalised Plans To Suit Your Institution
VLE Basic
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 12 calls per year 12hr response time
Price
GBP | £4,740
USD | $6,06.20
VLE Standard
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 32 calls per year 8hr response time
Price
GBP | £8,070
USD | $10,329.60
VLE Premium
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 48 calls per year 4hr response time
Price
GBP | £11,844
USD | $15,160.32
VLE Enterprise
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 64 calls per year 1hr response time
Price
GBP | £15,396
USD | $19,706.88
Shibboleth Basic
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 12 calls per year 12hr response time
Price
GBP | £2,664
USD | $3,409.92
Shibboleth Standard
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 32 calls per year 8hr response time
Price
GBP | £5,994
USD | $7,672.32
Shibboleth Premium
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 48 calls per year 4hr response time
Price
GBP | £9,768
USD | $12,503.04
Shibboleth Enterprise
Business Hours: Unlimited Calls Response times - 2hr High priority, 4hr Medium priority, 3days Low priority
Out of Hours: 64 calls per year 1hr response time
Price
GBP | £13,320
USD | $17,049.60
They Love Us, We Think You Will Too
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