Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide features such as live chat and anonymised tracking data to third party applications like Google Analytics. 

The table below shows the cookies used on this website and their purpose. 




Cookie Consent 


Used to store non personal information about session state. This cookie is deleted when you close your browser 

Universal Analytics (Google) 

  • __utma 
  • __utmb 
  • __utmc 
  • __utmt 
  • __utmz 

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. See Google’s overview of privacy and safeguarding data for more information 

HubSpot (Live chat functionality) 

  • __hs* 
  • hs* 
  • hubspotutk 
  • messageUtk 

Third party cookie that remembers you so that we can link chat conversations together to provide a better service. See for more information on these cookies. 

Calendly (Meeting scheduling functionality) 

  • _ga 
  • _calendly_session 
  • __stripe_mid 
  • referrer_user_id 
  • __stripe_sid 
  • _gid 
  • _gat_admin 

Third party cookies to allow our meeting scheduler to function. See Calendly’s privacy policy for more information 


  • PREF* 
  • VSC* 

Third party cookies to allow us to embed YouTube videos from our official YouTube channel 

Support portal 


Used by our client support portal 

Service status page ( 

  • psp_session 

Used by our service status web site to store non personal information about session state 

 As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.