December 31

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    Hello and welcome to our December 2023 newsletter! In this issue, we're bringing you some noteworthy updates that we believe will capture your interest. Thank you for joining us this month and being a part of our community.

    OVERT'S SEASONAL DATES

    Notice: Overt Software Solutions will be closed on 25th-26th December 2023 and 1st January 2024 for the Christmas and New Year holidays as our team spends time with family and friends. But don't worry - our 24/7 support will keep running over the holidays as usual! Our dedicated technical staff will still be on hand to maintain your systems and help with any issues that come up. So relax and enjoy the holiday festivities without any worries. We've got your back!

    UNWRAPPING THE GIFT OF 247 SUPPORT!

    Preparing for a blissful Christmas break while managing critical education systems can prove trickier than harnessing Santa's reindeer. No need to puzzle over access issues on Christmas morning. With Overt's all-hour helpline at your service, consider your learning portals to be as smooth and streamlined as Santa's expertly handled sleigh this season. Find out more by clicking the button below.

    MOODLE: USER SECURITY BEST PRACTICES FOR TEACHERS

    Think online safety begins and ends with strong passwords? Think again! This essential guide explores overlooked digital security strategies vital for protecting students and assets in our tech-powered classrooms. From professional development to school IT support, discover pro tips to implement that help teachers safeguard students. Click the button and read the full article.

    SAFEGUARDING YOUR FESTIVE SPIRIT

    Scams To Avoid During the Christmas Season

    Overt Software presents a 5-part Christmas blog series packed with kind advice for safely navigating the giving season. As we enter this time of togetherness, keep your wits about you while sharing generosity wherever possible. Read our helpful holiday posts, stay alert to shady dealings, and happy holidays from Overt to you!

    Tis the Season for Seamless Learning: The Crucial Role of 247 Support for Moodle VLEs and Shibboleth IdPs

    🎄'Tis the season for nonstop learning and seamless access! As the holidays approach, uninterrupted support for essential platforms like Moodle VLE and Shibboleth IdP becomes crucial. Explore why 24/7 assistance through peak times prevents disruptions, resolves urgent issues, and enables worry-free festivities across education and beyond!

    Customer Testimonial: Royal Agricultural University

    Geoff Kendall Smith | Director of Digital Innovation | Royal Agricultural University

    "Through the tender process, Overt provided an excellent value-for-money offering backed with a set of customer-focused behaviors that made Overt a compelling provider. Our tender process was rigorous and demonstrated that the Overt service was right for the RAU."

    Overt has provided a fuss-free service that gives us confidence that our VLE services are well run and can provide a high level of service to our home and international partners. Overt has a ‘get-it-done’ attitude so that, when we raise a ticket, it gets triaged and then delivered – efficient and effective. All as part of the service.

    We have not had any unexpected costs so managing the contract within the budget has been very easy. Overt staff are friendly and effective: they sort out our issues. As the service director, I am confident that we are working with a partner that is invested in our success."

    We hope you enjoyed this newsletter, if you have any questions or would like more information about the topics covered, please contact our Customer Success Team.

    Thank you for reading!


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